PMI Agile Certified Practitioner (ACP) Practice Exam

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Prepare for the PMI Agile Certified Practitioner Exam with multiple choice questions and flashcards. Each question includes explanations to help you gear up for your test!

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What does KANO prioritization help teams to understand?

How to manage budgets more effectively
Which features will delight customers the most
The technical feasibility of a project
How to reduce project risks

The correct answer is: Which features will delight customers the most

KANO prioritization is a powerful tool used in product development and project management to categorize and prioritize features based on how they affect customer satisfaction. The method distinguishes between different types of requirements, such as basic needs, performance improvements, and delightful features that can surprise and engage users. By using KANO prioritization, teams gain valuable insights into which features are likely to exceed customer expectations and create significant satisfaction. This understanding helps in focusing on features that will not only meet basic requirements but also deliver an emotional impact, leading to increased customer loyalty and competitive advantage. This approach is particularly advantageous in Agile environments, where customer feedback is crucial for iterative development. It encourages teams to identify and invest in features that will maximize customer delight, ensuring that the product remains desirable and relevant in the market. The other choices do not specifically relate to the core focus of KANO prioritization, which is centered around customer satisfaction and experience rather than budget management, technical feasibility, or risk reduction.