PMI Agile Certified Practitioner (ACP) Practice Exam

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What is the Five Whys technique primarily used for?

Project estimation
Identifying stakeholder requirements
Root cause analysis
Prioritizing backlog items

The correct answer is: Root cause analysis

The Five Whys technique is primarily focused on root cause analysis. It is a problem-solving tool that aims to uncover the fundamental cause of a problem by repeatedly asking "Why?" for each response until the root cause is identified. This technique is effective in Agile methodologies as it helps teams understand underlying issues that may affect product development or project outcomes. By identifying the root cause, teams can implement more effective solutions rather than just addressing symptoms, leading to improved processes and better project results. Project estimation is more concerned with assessing the time and resources needed to complete tasks and does not directly leverage the Five Whys method. Identifying stakeholder requirements is focused on gathering and analyzing needs rather than investigating the underlying causes of issues. Prioritizing backlog items involves evaluating and ranking tasks based on their importance or urgency, which is unrelated to uncovering root problems through repeated questioning. Therefore, the application of the Five Whys is specifically aligned with root cause analysis, making it the correct answer.