PMI Agile Certified Practitioner (ACP) Practice Exam

Which diagram is known for illustrating how different factors relate to a symptom?

1. Gantt Chart

2. Root Cause Diagram

3. Burn Down Chart

4. Flow Chart

The correct answer is: Root Cause Diagram

The correct answer, the Root Cause Diagram, is specifically designed to identify and illustrate the relationships between various factors that contribute to a particular problem or symptom. This type of diagram helps teams analyze complex issues by breaking them down into their root causes, allowing for a more effective problem-solving approach. Through this diagram, teams can visually map out potential causes and their connections to the effect or symptom, promoting a deeper understanding of the underlying issues that need to be addressed. It fosters collaborative discussions, helping stakeholders focus on the sources of problems rather than just the symptoms, which can lead to more sustainable solutions. In contrast, a Gantt Chart is primarily used for scheduling and tracking project tasks over time, showing the timeline and dependencies of various activities but not specifically how they relate to symptoms. A Burn Down Chart focuses on the progress of work completed over time in agile projects, illustrating the amount of work left to do versus the time remaining. A Flow Chart represents a sequence of steps or decisions in a process but does not inherently demonstrate relationships between factors and symptoms. Understanding the role of the Root Cause Diagram enhances problem-solving capabilities in agile practices by ensuring that teams address the correct issues to improve processes and outcomes.